Custom software for the processes that don't fit an off-the-shelf package.

For the first step, we agree up front what the result has to be, concrete and testable, so there's no room for debate afterwards. If I don't deliver that, you don't pay for that first step. Simple as that. The guarantee covers what gets delivered, not the date. The risk of "it doesn't work the way I hoped" sits with me, not with you.

No, almost never. It's precisely smaller businesses that lose a lot of time to manual work larger organisations automated away long ago. Custom software doesn't have to start big. Often one well-aimed integration or tool is enough to save noticeable time.

Every project starts with a free check. If custom software genuinely fits, I'll propose a first step with a fixed price and a clear lead time, so you know exactly where you stand before committing to anything big. A first step is a clearly-scoped, working result, for example one integration or one process, and costs €1,500 excl. VAT. A complete project depends on the kind of work: an integration between two systems usually runs between €2,000 and €6,000, an automated process usually runs between €3,000 and €8,000 and an internal tool or dashboard usually runs between €5,000 and €12,000. Amounts are excl. VAT. What drives the price: how many systems need to talk to each other, how many exceptions your process has and whether your current software has a usable API. A first step takes usually 2 to 3 weeks, counted from the moment I have access to your systems and the necessary API access is in place. As for scheduling: in the free check you'll hear right away when I can start. Usually that's within a few weeks. No open ends, no surprises after the fact.

No. You get your own code and documentation, built on common, open technology. No locked-down system only I can maintain. You're free to move on with someone else whenever you want. I want to keep you as a client because you're happy, not because you can't leave.

A fair question when you work with one craftsman instead of an agency. That's why I write maintainable, documented code on common, well-documented technology, so another developer can take over if that's ever needed. We agree up front where the code and the accounts live and in whose name, so you never end up debating that afterwards. If something doesn't work the way we agreed up front and that's down to my work, I fix it free of charge, up to three months after delivery. If something changes on your side or at a vendor after that, I'll help you with that too, but as paid work. After that you can hire me per job, or we agree a fixed amount per month, whatever fits how often you need me. I respond on working days, usually the same day.

I don't ask for more access than I need, as much as possible on accounts that are yours and that you can revoke at any time. If a developer account with a vendor is needed on top of that, you'll hear it up front. To build and test, we agree together which data I'm allowed to work with. If I process personal data on your behalf, we put a data processing agreement in place before I start working with that data.

Not at all. That's the normal place to start. You only need to know where it hurts. During the free check we translate that, together, into what's technically possible and what the first logical step would be.